Privacy

Legal & Compliance

Privacy Policy

How we collect, use & protect your personal information

Last updated: June 2025 · Lauren Batten Events · Berkshire, United Kingdom

1. Who We Are

Lauren Batten Events is a wedding coordination and planning business based in Berkshire, United Kingdom. We are the data controller responsible for your personal information.

Business

Lauren Batten Events

Website

www.laurenbattenevents.com

Email

[email protected]

Location

Berkshire, United Kingdom

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2. What Information We Collect

We collect personal information you provide directly, as well as certain data collected automatically when you use our website. This may include:

Enquiry & booking information — your name, email address, phone number, wedding date, venue, and details shared when contacting us.

Client information — names, addresses, and event details relevant to planning your wedding.

Payment information — invoicing details such as your name and address. We do not store card or bank details.

Website usage data — IP address, browser type, pages visited, and time on site.

Correspondence — records of emails, messages, or other communications between us.

3. How We Use Your Information

To respond to your enquiries and communicate with you about our services.

To plan, coordinate, and deliver the wedding services you have engaged us to provide.

To send information relevant to your booking — documents, timelines, and supplier details.

To process payments and manage invoicing.

To improve our website using anonymised analytics data.

To comply with our legal obligations and resolve any disputes.

We will never sell, rent, or share your personal information with third parties for their own marketing purposes.

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4. Our Lawful Basis for Processing

Contract — where processing is necessary to fulfil or prepare a contract with you.

Legitimate interests — where we have a legitimate business reason that does not override your rights.

Legal obligation — where required by law, such as for tax or financial records.

Consent — where you have explicitly agreed, such as to marketing communications. You may withdraw this at any time.

5. Who We Share Your Data With

Trusted wedding suppliers & venues — where required to coordinate your event. We share only what is necessary.

Service providers — such as our website host, email provider, or CRM platform, under data processing agreements.

Legal or regulatory bodies — where required by law.

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6. How Long We Keep Your Data

Client & booking records — up to 6 years after completion of services, in line with HMRC requirements.

Enquiry data (non-clients) — up to 12 months, or until you request deletion.

Marketing correspondence — until you unsubscribe or request removal.

Website analytics data — retained in anonymised form as permitted by our analytics provider.

7. Cookies & Website Analytics

Essential cookies — necessary for the website to function correctly.

Analytics cookies — used to collect anonymised information about how visitors interact with our site.

You can control or disable cookies through your browser settings at any time.

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8. Your Rights Under UK GDPR

Right of access — to request a copy of the personal data we hold about you.

Right to rectification — to ask us to correct any inaccurate or incomplete data.

Right to erasure — to request deletion of your data, subject to legal obligations to retain it.

Right to restrict processing — to ask us to limit how we use your data.

Right to data portability — to receive your data in a structured, commonly used format.

Right to object — to object to processing based on legitimate interests, including direct marketing.

Right to withdraw consent — to withdraw consent at any time without affecting prior processing.

To exercise any of these rights, please contact us. We will respond within one calendar month.

9. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure. If you believe your data has been compromised, please contact us immediately.

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10. International Transfers

We aim to keep your personal data within the UK and EEA. Where service providers are based outside these areas, we ensure appropriate safeguards are in place in accordance with UK GDPR.

11. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from children under 16.

12. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their individual policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "last updated" date. Significant changes will be communicated to active clients by email.

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